Privacy Policy
How SyncBoard collects, uses, and protects your personal information
Table of Contents
1.Overview
SyncBoard Technologies Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
2.Information We Collect
We collect information you provide directly to us, information we collect automatically, and information from third parties.
Personal Information
When you interact with our services, we may collect the following types of personal information:
- Contact information (name, email address, phone number)
- Professional information (company name, job title, industry)
- Account credentials (username, password)
- Payment information (billing address, payment method details)
- Communication preferences and history
- Technical information (IP address, browser type, device information)
- Usage data (pages visited, time spent, click patterns)
Automatically Collected Information
We automatically collect certain information when you use our services:
- Log data (IP address, browser type, operating system)
- Device information (device type, unique device identifiers)
- Usage analytics (pages viewed, features used, session duration)
- Location data (general location based on IP address)
- Cookies and tracking technologies data
3.How We Use Your Information
We use your information for various legitimate business purposes:
Service Provision
To provide, maintain, and improve our services:
- Process and fulfill service requests
- Provide customer support and respond to inquiries
- Send service-related communications
- Personalize your experience
- Analyze usage patterns to improve our services
Business Operations
For legitimate business operations:
- Process payments and manage billing
- Conduct research and analysis
- Maintain security and prevent fraud
- Comply with legal obligations
- Protect our rights and interests
Marketing and Communications
With your consent, we may use your information to:
- Send promotional materials and newsletters
- Invite you to events and webinars
- Conduct surveys and market research
- Display targeted advertisements
- Analyze marketing effectiveness
4.Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We may share information with third-party service providers who assist us in providing our services:
- Cloud hosting and infrastructure providers
- Payment processors and financial institutions
- Analytics and marketing platforms
- Customer support tools
- Security and fraud prevention services
Legal Compliance
We may disclose information when required by law or to protect our rights:
- Comply with legal processes and government requests
- Enforce our terms of service and policies
- Protect against fraud, abuse, and security threats
- Defend our legal rights and interests
- Protect the safety of our users and the public
5.Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
Our security measures include:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response and breach notification procedures
6.Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Data Protection Rights
You may have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Delete your personal information
- Restrict or object to processing
- Data portability
- Withdraw consent (where applicable)
Marketing Opt-Out
You can opt out of marketing communications by:
- Clicking unsubscribe links in emails
- Updating your communication preferences
- Contacting us directly
- Using cookie preference settings
7.International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
8.Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
9.Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at legal@syncboard.com or write to us at our registered address.
Questions about this document?
If you have any questions about this privacy policy, please contact our legal team.